Hegel Remote has no account, no ads and does not track you. It talks to your Hegel amplifier directly over your own network.
Once a month, for each Hegel model you use, the app sends the model (for example "H190"), the app version, whether it runs on iOS or Android, and whether this phone also counted that model in an earlier month. This tells us which amplifiers to improve first, and whether the app keeps working for people. Nothing else is sent: no address, no names, no identifier.
When your amplifier answers in a way the app doesn't expect, the app also sends which request went wrong, made only of the amplifier's own command names and numbers (for example "getData player:volume 404"), with the model, the app version and the platform. Each problem at most once a day. This lets us fix problems before you have to write to us.
On our server only a counter per month is kept for each of these; your IP address is not stored. You can turn both off in Settings › Features › "Share amp model and problems anonymously".
The one-time unlock is bought through the App Store or Google Play. We don't receive your payment details.
The app keeps a log of its last actions on your phone, without addresses or names. It only leaves your phone when you send it to support yourself (Settings › Send log to support).
support@linkhome.nl